Your campaign.Never in the dark.
Human Performance Oversight. Buyer Alerts. A clear handoff. People working your campaign, with your team kept in the conversation.
- Live human oversight
- Managed replies
- Your team stays involved
A response is an opportunity. It needs a person, a clear next step and a team that knows when to act.
Every reply.A real person behind it.
A greeting. A conversation. A reason to visit. Keep the human connection at the center of your campaign.
Automation sends.People pay attention.
A campaign needs more than a launch date. Our Live Human Performance Team stays involved in the activity and the conversations throughout your managed 30-day campaign.
- Watch the campaign.
Review delivery, pacing and campaign activity, with people responsible for the work.
- Work the reply.
Keep responding, clarify the next step and work interested customers toward a conversation or booking.
- Keep you informed.
Bring your main contact the Buyer Alert and customer context, so your team knows where it can help.
The reply comes in.You’re in the loop.
Buyer Alerts bring your team the customer’s message and contact details. You see the conversation behind the interest, and your team can step in when it matters.
We keep working toward an appointment. You stay connected to the opportunity.
A customer responds.
Interest has turned into a conversation.
“I’d like to come in. What times are available?”
We continue the exchange and work to establish the next step.
Your team gets the context.
Go2BDC Buyer Alert
- The customer’s message
- Customer contact details
- A way for your team to join the conversation
Your main contact stays informed as the conversation develops.
The right people stay involved.
We continue working the conversation. Your team can answer the business-specific questions and handle the sale.
- Availability, products and pricing
- Appointments and consultation details
- Inventory, trades and financing for dealerships
Preview the handoff. Customer messages and next steps vary with each conversation.
A clear handoff.Keep the context.
A customer should not have to start over because a campaign generated a reply. The message and contact details give your team a useful starting point.
We work the follow-through.
Campaign messaging, reply handling and continued attempts to guide engaged customers toward the next step.
You bring the business expertise.
Your products, availability, pricing and closing. Dealerships handle inventory, trades, financing and credit decisions.
Give them a way to book.
Your branded Self-Booking Calendar lets interested customers choose a time. Your team controls availability and routing.
A report isn’ta handoff.
When comparing campaign companies, ask what happens after someone replies. Reports tell you what happened. Our managed response work keeps your team involved in what happens next.
| What matters | If the scope stops at reporting | With Go2BDC |
|---|---|---|
| Campaign activity | You receive activity figures to review. | Live people oversee delivery, pacing and campaign activity. |
| Incoming replies | Your team must arrange who works each response. | We manage replies and continue working toward a booking or conversation. |
| Customer context | You need a process to connect the figures to the customer. | Buyer Alerts bring the customer’s message and contact details to your main contact. |
| The handoff | Your business needs to build the connection to its team. | Your team can join business-specific discussions while we continue campaign follow-through. |
A managed email campaign, with active follow-through during the campaign.
Human Performance Oversight behind the activity and the incoming conversations.
Kept in the conversation, with the business expertise to take the next step.
People behind the work.People in your corner.
We built Go2BDC around the responsibility of running a business. Outreach has to connect to real conversations, and the people responsible for the business need to stay involved.
That is why our campaigns bring automation, live oversight, managed replies and your team together. One offer. A connected effort.
The work behindthe follow-through.
What is Human Performance Oversight?
Human Performance Oversight is the live human involvement behind a Go2BDC campaign. Our Live Human Performance Team oversees campaign activity, incoming conversations, Buyer Alerts and appointment follow-through throughout the managed 30-day campaign.
What does a Buyer Alert include?
A Buyer Alert brings your main contact the customer’s message and contact details, giving your team context and a way to join the conversation. It keeps the business involved as interest develops.
Does Go2BDC stop working the reply after sending an alert?
No. We continue working the conversation toward an appointment, consultation, service booking or call. Your team can step in when business-specific questions, pricing or closing need its attention.
Who handles pricing, inventory and financing questions?
Your business handles its products, availability, pricing and closing. Dealerships also handle trades, financing applications and credit decisions. The handoff connects those questions to the people responsible for answering them.
How does the Self-Booking Calendar fit into the handoff?
Your branded Self-Booking Calendar gives interested customers a way to choose a time. Your team controls availability and routing, while Go2BDC continues managing the campaign conversation.
Is oversight included with Managed Email Outreach?
Yes. Managed Email Outreach includes campaign messaging, reply handling, a Human Trust Video script for your team’s recording, a branded Self-Booking Calendar, Buyer Alerts and live human oversight during the managed 30-day campaign. Selected Direct Mail, Paid Marketing and Event Displays can support the same offer.